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Support

If you need help, you have come to the right place. Whatever the question, chances are you’ll find the answer within these pages. Click on the headings below to browse through the ways we can help you.


Click on the following logo to find the relevant information:

FileMaker

FileMaker support

  Serif

Serif support

  WinSoft 

WinSoft support 

  Adobe 

Acrobat X support

 

FileMaker support

Support resources

Support resources

     

Check all support resources on FileMaker products.

You can also check these websites to find some answers on FileMaker use:
- filemakerhacks
- Honza's tips 


Manuals

Manuals

     

• The file format of FileMaker Pro has been changed to support new features. To use files from previous versions of FileMaker Pro, you must convert those files to the FileMaker Pro .fmp12 file format. Learn more.

Specific features
- FileMaker 15: specific features for the Middle East and India


Product updates

Product updates

     

Keep up to date with all the latest software updates and patches.


Support contact

Support contact

     

For support contact, please contact your local reseller from which the FileMaker software was purchased. Check the support contacts.

If you purchased the software directly from WinSoft International, please use this form.

 

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Serif support

Tutorials

Tutorials

  Manuals

Manuals

Video and written tutorials on using Serif software

• PagePlus X5 Tutorials

• PhotoPlus X5 Tutorials

• WebPlus X5 Tutorials

• MoviePlus X6 Tutorials

 

Download the manual for your Serif software in PDF format

• PagePlus user guide
• PagePlus Middle Entern user guide in English / in Arabic  

• PhotoPlus user guide 
• PhotoPlus Middle Entern user guide in English / in Arabic / in Hebrew  

• WebPlus user guide 
• WebPlus Middle Entern user guide in English / in Arabic / in Hebrew  


Troubleshooting

Troubleshooting

     

Visit our Knowledge Base to search for answers.


Discussion Forums

Discussion Forums

     

The friendly Serif community is full of people who, like you, own and love using Serif software. Why not participate in the forums?


Product updates

Product updates

     

Keep up to date with all the latest software updates and patches.


Your Serif Product Key

Your Serif Product Key

     

Many Serif products now require you to enter a special code, or "Product Key" before you are able to use your software. The Product Key is a security and anti-piracy measure that verifies that your software is genuine.


Tips & Tricks

Tips & Tricks

     

• How to Install Hunspell third-party Dictionaries for Spell Checking and Hyphenation in Serif PagePlus (PDF)
PagePlus X5 includes spell checking and hyphenation for 31 European languages. Learn how to install the spell checking and hyphenation modules.
PagePlus for European and South American languages (PDF)
PagePlus for Middle Eastern and North African languages (PDF)
WebPlus for European and South American languages (PDF)
WebPlus for Middle Eastern and North African languages (PDF)
 
• Multi-user installation guide (PDF)
Serif software can be installed in a multi-user environment. Learn how to install it. 


Support contact

Support contact

     

For support contact, please contact your local reseller from which the Serif software was purchased. Check the support contacts.

If you purchased the software directly from WinSoft International, please use this form.

 

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WinSoft support

Manuals

Manuals

     

ScribeDOOR

ScribeDOOR for Illustrator CS5 user guide

ScribeDOOR for Illustrator CS6 user guide 

 ScribeDOOR for Illustrator CC user guide  

ScribeDOOR for InDesign CS5/CS5.5 user guide

ScribeDOOR for InDesign CS6 user guide

 ScribeDOOR for InDesign CC user guide


Tips & Tricks

Frequently Asked Questions

     

ScribeDOOR FAQ

• What are the languages in ScribeDOOR?

• What is the WorldReady Composer?

• What is ScribeDOOR compatibility? 

• How to install ScribeDOOR for CC/CC 2014? (PDF)

• How to install ScribeDOOR for CC 2015


Tasmeem FAQ

• How to active Tasmeem 5? (PDF)

• How to install Tasmeem CS6 or CC? (PDF)


Support contact

Support contact

     

For support contact, please contact your local reseller from which the WinSoft software was purchased. Check the support contacts.

If you purchased the software directly from WinSoft International, please use this form.

 

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Adobe Acrobat support

Manuals

Manuals

     

Adobe Acrobat X

 Acrobat Specific Features in English

• Acrobat Specific Features in French

• Acrobat localized Help in Arabic

 

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